At DRK Travels, we are committed to safeguarding your personal information and ensuring complete transparency.
Welcome to DRK Travels. We provide vehicle rental services, outstation trips, local transfers, and holiday packages. This Privacy Policy describes how we collect, handle, protect, and utilize your personal information when you access our website or make booking reservations with us.
We collect information required to arrange safe and reliable travel experiences:
Personal Contact Details: Full name, phone/mobile number, and email address.
Trip Details: Selected vehicle, pickup date, return date, trip type (one-way or round trip), pickup address, and destination.
Tour Package Requirements: Total travelers (adults and children), special itinerary preferences, or accessibility needs.
Technical Data: Device type, IP address, and browser data collected through automated analytics and cookies.
Your information is used strictly for travel fulfillment and customer support:
To schedule and confirm vehicle and package bookings.
To coordinate with designated drivers and tour managers for seamless pickup and travel.
To send booking confirmation SMS, WhatsApp messages, or invoices.
To provide responsive customer service and answer inquiries.
To comply with regulatory transport and accounting laws.
We never sell, rent, or trade your personal information to third-party advertisers. We only share necessary trip details with:
Assigned Drivers: Passenger name, contact number, and pickup address for pickup coordination.
Partner Hotels & Tour Operators: Guest names and travel dates for package accommodations.
Law Enforcement Authorities: Only when strictly mandated by applicable laws or legal court orders.
We employ industry-standard administrative, physical, and technical safeguards to prevent unauthorized access, alteration, or disclosure of your personal information. Data is kept only for the duration necessary to satisfy operational and legal accounting obligations.
Our website uses standard session cookies to improve navigation and monitor web traffic. You may disable cookies in your browser settings at any time without restricting your ability to browse our services.
You have the right to request access to your personal details, ask for corrections to inaccurate information, or request deletion of non-essential records by contacting our customer support team.
If you have any questions regarding this Privacy Policy, please contact us at +91 96299 76333 or email us at support@drktravels.com. Address: Nanjikottai Bypass Service road, Thanjavur - 613006.